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Feb
29

E-Mail overload? 64,000 e-mails in one year

We all suffer from it - email overload. It just keeps coming and coming...

I thought I'd delve into this and find out just how much time I spend dealing with the never ending digital flow... These are my stats for 2007*

  • E-mails received... 64,632
  • Percentage that were junk... 41%
  • Average non-junk e-mails per day... 104
  • E-mails sent... 3,787
  • Sent e-mails per day... 10.4
  • Time spent answering e-mail... 445 hours

So in other words, I spent 11 weeks out of my year dealing with 100 incoming messages a day, and writing 10 emails. This probably doesn't include the time spent thinking about a response or whatever.

I think we really need to have a global nom@il day. And soon please!

If you'd like to send me an e-mail about this...


*Figures derived from Eudora

Feb
28

Global Twitter usage

We did some work today at WorldTV which showed that 5% of our users are Twitter users.

Feb
26

The World's Cheapest Air Fare?

I was sad to see Aer Lingus stop flying from Shannon to London, a historic route they've done for 50 years, and one I travel at least once a month.

I was concerned that with 4 flights a day becoming 1 flight a day (for me at least), the remaining airline, Ryanair would jack up fares and make a more unpleasant experience even more unpleasant. But today, admittedly in the low season of the year, Ryanair allowed me to beat my all time record for lowest round trip fare, anywhere...

From London to Ireland and back again (including all taxes and charges!).... the tiny sum of £10.78!

It literally cost me more for each of my cab to the train station and my train fare to the airport, and the two packs of smokes I bought en route. And here's the surprising part... I bought the ticket only 4 days ago.

How the heck Ryanair do it, and be such a profitable company, I do not know, there must be some insane subsidies going on or something unusual. $20 for a return flight to another country is crazy, may my carbon footprint forgive me...

Perhaps because of this, or just because I arrived at the airport so early (a Ryanair website failure which I won't bother explaining), I ended up dropping £80 on a wicked little wi-fi Skype phone instead. More on that in a future post perhaps, but first impressions are pretty impressive...

Feb
16

First significant Amazon S3 outage - major websites affected

Amazon S3 is a service that many websites use to host videos, pictures and other data. It's run by Amazon.com.

Until today it had a near spotless reputation for reliability. We are testing Amazon S3 at WorldTV for experimental future features.

Many sites we like such as Twitter and SmugMug, and any number of data backup sites, use Amazon S3 to run a large part of their service. Today at 12.31pm GMT one of three Amazon S3 datacenters went down completely, causing widespread hurt for many of these sites. Just over 2 hours later, Amazon had fixed most of the problem.

The failure is disheartening for many people involved in this business, including myself, because prior to today we had a nice touchy feeling about Amazon and their product. It offers smaller teams the ability to 'box with the big boys'.

Amazon are not the only one who do what they do, after today other 'in the cloud' operators are going to get much more of a look in. To operate 'in the cloud' is possible. But it's the old adage, 'you can't put all your eggs in one basket'. You can, but you have to figure your service will be down sometimes and you will be hopeless to do anything about it. Running a second backup with another operator is possible, but this adds complexity and precious time for developers who are making the next generation of web applications.

To their credit, Amazon have been quick to fix the problem, and made several pledges to improve matters for future in posts to the Amazon S3 forum.

Feb
10

What is RSS? And why do I care? A laymans guide

What is RSS logoFor too long, RSS was scary and inaccessible to most people. Even if you did get as far as knowing what it was, you would almost inevitably spend ages downloading, installing and trying any number of different RSS programs, until you finally found one that you liked. You might then spend ages configuring it, only to ultimately be left disappointed.

Not any more...

For the first time, I am happily recommending to non-techy friends that they give RSS a try, and all because of Google Reader, an increasingly popular RSS program that finally makes RSS fun and friendly for all.

What is RSS?

Webpages like this one are designed to be read by people - you and me. Some bright spark a while back decided that webpages should also be readable by computers. That's how RSS came into being - RSS is a 'machine readable' version of a website.

In practical terms, this means you can use a computer program to bring this website or almost any website to you. You might ask... isn't that what I'm doing already?!

Kinda.

At the moment, if you want to see if there is anything new on your favourite website, you visit it in your web browser - Firefox or Internet Explorer.

Let's say you are a fan of Perez Hilton's celebrity news blog, you might visit it once or twice a day to see the latest stories. You visit it pro-actively.

With RSS (and I will use Google Reader as the example) you can "add Perez Hilton to your Google Reader", and all the new Perez Hilton stories will appear in your Google Reader instead. If you regularly visit more than one website, this can be a real time saver.

Why do I care?

Some cool features mean you can quickly scan lots of stories from lots of different websites in Google Reader and only delve into those that interest you. The coolest feature of all is that the stories you've already read automatically disappear from your 'In Box'. A word of caution... Reading websites in this way can get addictive! Try it out and you'll understand what I mean.

Not all websites lend themselves to RSS though, but this is not necessarily a bad thing. An RSS feed for a casual game website would not make much sense. What new information is being posted?

Typically RSS is best suited to news style websites or blogs where new information regularly appears. Indeed, some very active sites may have more than one RSS feed - A big news site like BBC or CNN has feeds specific to different categories of news. USEFUL TIP - If you find you are getting too many articles coming from a particular site in Google Reader, it's worth exploring if a more 'narrow' feed is available from that site.

Searching for feeds to add can be done in a couple of ways. You can search right from within Google Reader itself if you know the name of a specific site you like, or you can keep an eye open for the ubiquitous orange RSS icon (pictured above) as you browse different sites.

If you spot this icon on a site you like, you can usually click it to begin a process to add the site to your Google Reader. To make this even easier, Google offers a free special bookmarklet thingy which I happen to use and like.

The best way to think about RSS is that "websites come to you".

Some tips for use...

  • You can filter through new stories very quickly, similar to e-mail. A clever bit of programming pixie dust ensures that as you scan past a story using your scroll bar, you won't see it again.

  • Some sites restrict the amount of information that they make available by RSS. So if you only see a headline and short description for a story, you will have to click the link in Google Reader to read the rest of the story. Again, this is not necessarily a bad thing.

  • The 'Star' feature in Google Reader is like a bookmark, you can bookmark stories that you like and revisit them at any time. You can also search your 'starred items' to retrieve stories you've bookmarked in the past. This feature is very useful indeed.

  • The 'Share' feature is also cool. Basically it automatically creates a webpage (you can give the URL to friends), and they can see all your 'shared' stories. Super Geek feature! Cleverly, your shared items get their own RSS feed for broadcast.

That's enough to get you started. In a second part to this article I will write more about ways the 'Shared RSS' feed can be used and the implications and opportunities it has for future social news networks.

If you don't want to miss this awesome second part to the article, you might want to subscribe to my RSS feed... :-)

Feb
4

Interview with the Guardian

Some interview love from the Guardian Digital Content Blog

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